Core entities
Articles, policies, vendors, products, assets, tickets, cases, documents, customers, employees, orders, locations, and workflows become operational objects.
From records to operational objects
The core system is where operational data becomes queryable as objects, relationships, metadata, permissions, files, users, roles, and event history.


Articles, policies, vendors, products, assets, tickets, cases, documents, customers, employees, orders, locations, and workflows become operational objects.
A relationship table can carry source entity, target entity, relationship type, confidence, weight, creator, and timestamp.
Tags, categories, custom attributes, lifecycle state, source system, roles, memberships, row-level security, and object permissions shape what can be seen.
Change logs, version history, access logs, lineage, event history, and compliance logs help the system explain changes over time.
Once the relationships, permissions, and metadata are available, the next layer can build useful internal apps from them.